Companies know the harder it is to stop paying for their services, the more money they’ll make from people who either don’t realize they’re subscribed or are too busy to opt out. The folks you’re about to hear from faced unreal difficulties with hidden fees and impossible cancellation methods. We’ve rounded up some of their most outrageous experiences below. Check them out and share your own subscription battles in the comments! “I’m sure this is an experience that all of you can relate to, where you tried to cancel a subscription and the company has made you jump through an endless number of hoops,” commented FTC Chair Lina Khan. “Companies should not be able to manipulate consumers into paying for subscriptions that they don’t want.” “We had fewer cancellation requests, more saves, and less customer service time,” says Alex Brown, CEO of sustainable cleaning supplies subscription firm Truly Free. “That’s given us the latitude to take a little bit of the pressure off of them, and I think it’s caused more of them to come back in the future too.” “It requires a mental reset,” Howard says. He suggests reviewing your checking and credit card statements every three months to spot recurring charges you might have forgotten about. If there’s something you no longer use, cancel it. Follow Bored Panda on Google News! Follow us on Flipboard.com/@boredpanda! Please use high-res photos without watermarks Ooops! Your image is too large, maximum file size is 8 MB.
