The project even received funding from ASIS International, and over 2 and a half years the team used machine learning and natural language processing techniques to analyze X (previously Twitter) posts associated with guest complaints. In total, they analyzed over 127,183 posts published between January 1, 2015 and September 20, 2020 and broke them down into types. The results ranged from frustrating to dangerous. Follow Bored Panda on Google News! Follow us on Flipboard.com/@boredpanda! Please use high-res photos without watermarks Ooops! Your image is too large, maximum file size is 8 MB.
